Job Description
Create unforgettable experiences. Grow your career. Have fun doing it. Are you a high school or college student curious about a career in hospitality, culinary, golf, or guest services? Join Grand View Lodge as a Hospitality Intern and get a behind-the-scenes look at what it really takes to run a world-class resort.
Position Overview: As a Hospitality Intern, you'll:
- Focus on one main department such as:
- Guest Services / Front Desk
- Golf Operations
- Culinary / Kitchen
- Or another area that fits your interests and our openings (Spa, Recreation, Housekeeping, etc.)
- Provide excellent, memorable guest service that reflects Grand View Lodge's commitment to creating memories for guests, staff, and owners.
- See what the "work" behind the scenes really looks like, whether that's greeting guests, prepping food, supporting golf operations, or assisting with resort services.
You'll learn a ton, have fun, and walk away with real experience you can use in future jobs, college applications, or a long-term hospitality career.
Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(Specific duties vary by department placement.)
Guest Services / Front Desk If you love people, communication, and problem-solving:
- Welcome guests with warmth, eye contact, and a smile
- Assist with check-ins, check-outs, and guest inquiries
- Answer questions about the resort, activities, dining, and local area
- Help resolve guest concerns with professionalism and care
- Support behind-the-scenes tasks that keep the lobby and front desk running smoothly
Golf Operations If you're passionate about golf, outdoor work, or sports operations:
- Assist with guest check-in at the golf shop or starter area
- Help with tee sheet organization, cart staging, and range set-up
- Provide friendly service to golfers and help them feel welcome and prepared for their rounds
- Support events, leagues, and tournaments as needed
- Learn how golf operations, maintenance, and guest experience connect
Culinary / Kitchen If you're drawn to cooking, food, and the energy of a professional kitchen:
- Help with food prep, plating, and station set-up under chef guidance
- Keep work areas clean, organized, and stocked
- Practice food safety and sanitation at "inspection-ready" levels
- Assist with closing and cleaning tasks at the end of service
- Learn about timing, presentation, quality, and teamwork in a fast-paced kitchen
Other Departments (Based on Interest & Availability) You may also express interest in areas like:
- Housekeeping - learning about room readiness, cleanliness, and guest comfort
- Recreation / Activities - helping set up and host guest activities and events
- Spa / Wellness - supporting guest check-in and back-of-house operations (where available)
We'll do our best to match your interests with our business needs and openings.
What You'll Learn - How professional teams in culinary, golf, and guest services work day-to-day
- Guest service skills: communication, empathy, problem-solving, and service recovery
- Time management, teamwork, and attention to detail
- The variety of career paths in hospitality and what might be a great fit for you
- How your role connects to the bigger picture of running a resort
- What We're Looking For
You'll be a great fit if you: - Are a high school or college student interested in hospitality, culinary arts, tourism, golf, recreation, or customer service
- Enjoy working with people and being part of a team
- Are comfortable with some repetitive tasks (they're part of any real operation!)
- Can manage your time, follow direction, and show up reliably
- Are willing to work flexible hours, including some evenings, weekends, and holidays
- Are open-minded, eager to learn, and willing to step in where needed
Job Requirements: - Comfort with following standard procedures and checklists
- Ability to manage time well and meet assigned tasks and timelines
- Ability to stand and walk for extended periods (4-5 hours at a time)
- Ability to bend, reach, climb stairs, and occasionally lift up to 50 pounds
- Ability to read basic labels (such as cleaning or food products) and communicate clearly in writing when needed (simple notes, incident logs, etc.)
Education and Experience: - High school students: Actively enrolled and interested in hospitality, culinary, tourism, business, or a related field
- College students: Enrolled in or exploring Hospitality, Culinary Arts, Business, Recreation, Tourism, or related programs (preferred but not required)
- A valid driver's license may be required for certain roles involving company vehicles
Why Grand View Lodge Internship? - Hands-on experience at a renowned Minnesota resort
- A chance to focus in your area of interest instead of rotating through everything
- Learn from experienced leaders, chefs, golf pros, and guest service professionals
- Build your resume and references for future jobs and college/career opportunities
- Potential pathway into future seasonal, part-time, or full-time roles at Grand View Lodge
#GVL
Job Tags
Full time, Part time, Seasonal work, Local area, Flexible hours, Afternoon shift,