Healthcare Customer Service Representative - Work From Home Job at Everise, Alabama

NkxwdU90MDFaMjdjNkpqTGJ2dXlSbEVXRVE9PQ==
  • Everise
  • Alabama

Job Description

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today!

Healthcare Customer Service Representative - Work From Home

Job Requirements:
  • Professionally handle a high volume of incoming calls
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services
  • Ability to utilize and navigate multiple systems simultaneously
  • Be dependable and meet all attendance requirements
  • Resolve customer issues via one-call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Maintain a balance between company policy and client benefit in decision-making
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for call disposition or compiling and documenting customer information as required
  • Ability to accept and embrace changes within the current business environment

Qualifications:
  • Ability to pass a drug screen and background check
  • A dedicated area to work from in your home
  • Internet speed requirement of 50 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless access is not permitted)
  • Demonstrated passion for excellence concerning treating and caring for customers, especially senior citizens
  • Strong decision-making and analytical abilities
  • Ability to identify customer needs and articulate products and services
  • Schedule flexibility to include weekends, evenings, possible holidays, and occasional overtime
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Meet all attendance and dependability requirements
  • Be a team player
    #CB
If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Job Tags

Holiday work, Work from home, Afternoon shift,

Similar Jobs

Ansible Government Solutions

Boiler Plant Operator Job at Ansible Government Solutions

 ...Job Description Job Description Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Boiler Plant Operator to support the Hot Springs VA Medical Center located at 500 N 5th St, Hot Springs, SD 57747. If you accept employment with Ansible,... 

Sylvan Learning Center - Lake Zurich, IL

Summer Tutor (Education Degree students) Job at Sylvan Learning Center - Lake Zurich, IL

We are hiring college students who are pursuing their Education Degree, for tutoring students K-12:* Early Elementary Reading Tutor* Reading/English Tutor: 4th through 12th grades* Math Tutor K-12* TestPrep (ACT/SAT) Tutor* Writing Tutor* Study Skills Tutor* You... 

orcutt I winslow

Architectural Interior Designer Job at orcutt I winslow

 ...INTERIOR DESIGNER Orcutt | Winslow is a national expertise driven architectural and design firm specializing in educational, healing and senior living environments. Our practice has offices in Dallas/ Ft Worth, Nashville, Phoenix, Shreveport, Jeffersonville, Louisville... 

Oakwood Arts

PHOTOGRAPHY Job at Oakwood Arts

PHOTOGRAPHYMain Supervisor: Programs CoordinatorWill also serve as support for: Executive Director, Operations Director, Administrative Assistant + Development ManagerQualifications~Oakwood Arts is looking for an intern with experience in Photography to assist in... 

Allied Universal®

Armed Security Site Supervisor (DOD) Cleared Job at Allied Universal®

 ...are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership...  ...Allied Universal today! Job Description Allied Universal Services is currently searching for a Department of Defense (DoD) Rapid...