Job Description

Game Day Event Staff - Ticket Scanner, Usher, Guest Services, Box Office Ticket Sales, Merchandise Sales
Pay Rate: $16.60/hour, Part Time, Seasonal

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Description: The Oakland Ballers are looking for part time, seasonal employees to join our game day event staff. Event Staff members will be cross trained to perform the job duties of an usher, ticket scanner, guest services representative, as well as a box office ticket sales representative and a merchandise sales representative. Staff members will be expected to be able to perform any of these roles on any given game day as needed.

Responsibilities:

• Greet, guide, and assist fans at Raimondi Park
• Enforcement of venue rules and regulations
• Aid in distribution of giveaways
• Helping with egress after games
• Resolve ticket issues as needed
• Address customer questions, comments, and complaints
• Provide fans with information about Raimondi Park (seating, restrooms, concessions, merchandise)
• Work with the management staff to resolve any situation which requires attention
• Ticket scanning and gate management customer service
• Single game box office ticket sales
• Operation of POS for ticket and merchandise sales
• Assist in merchandise sales, maintain store cleanliness and shopability
• Maintain proper storage and stocking of merchandise

Qualifications:

• Strong problem solving abilities
• Strong communication and customer service skills
• Diplomatic in nature/ able to enforce rules and regulations
• Ability to work in outdoor weather conditions
• Ability to work independently and in a team environment
• Ability to stand and walk for 4-6 hours
• Must be able to work nights, weekends, and holidays based on the event schedule
• Must be able to follow written and verbal instructions and communicate effectively

Job Questions:

1. Why are you interested in working for the Oakland Ballers?
2. Do you have reliable transportation to Raimondi Park?
3. Are you confident in your ability to work any and all of the positions listed in the job description? (Ticket Scanner, Usher, Guest Services, Box Office Ticket Sales, Merchandise Sales)
4. Are you available to work from May to September?

AEG

Job Tags

Holiday work, Part time, Seasonal work, Outdoor, Night shift, Weekend work,

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