Fraud Analyst Job at Intelliswift - An LTTS Company, Salt Lake City, UT

Nkw5bU85b3haMmJXNTUzQlkvQzZSbFlXRXc9PQ==
  • Intelliswift - An LTTS Company
  • Salt Lake City, UT

Job Description

Job Title: Compliance Analyst - Gift Cards

Location: Salt Lake City, UT 84020

Duration: 6 months

Contract Type: W2 only

Pay Rate: $55.25/Hour

Summary:

  • In this role, you will be part of the Buyer Risk Policy team. This team crafts and uphold policies that protect to reduce fraud, abuse, and regulatory risk for Loyalty Program Abuse of our Branded Gift Cards.
  • You'll take a data-driven approach to identifying policy gaps, opportunities, and vectors of potential fraud and abuse.
  • You'll partner closely with key stakeholders and represent the interests of Buyer Risk for new initiatives, programs, and products!

Job Responsibilities:

  • Risk Assessment, Monitoring, & Mitigation: Develop and implement strategies to improve gift card fraud detection and prevention.
  • Stakeholder Management: Partner with data science, product, customer support, and third parties to develop end-to-end solutions that will optimally detect and prevent emerging threats.
  • Run the Business: Manage the day-to-day functions of the Loyalty Program Abuse team, including supervising emerging threats, investigating urgent or high-priority issues, and managing policy calibrations.
  • Process Optimization: Enhance standard operating procedures to ensure policy compliance and operational efficiency.
  • Governance: Ensure existing defense strategies are working as expected with a plan to confirm if there is leakage in existing risk countermeasures.
  • Policy Improvement: Refine our policies to minimize the potential for fraud abuse and identify strategic areas where we will invest to protect buyers from losing purchased gift card funds. Enhance the way we communicates our Gift Card Redemption Risk policy to users, including improving external policy information and customer messaging.
  • Influence Senior Leadership: Build and deliver high impact analysis and presentations to secure approval and/or resources from senior Business, Product, Risk, and Payments leaders.

What you will bring:

  • Experience: 3-5 years of relevant experience in trust & safety, strategy & operations, strategic program management, payments risk, or related field.
  • Analytical and Problem-Solving Skills: Ability to analyze and size comprehensive data, identify critical issues, and develop effective solutions in a dynamic business environment. Experience with SQL is a requirement with a SQL test to confirm competency.
  • Attention to Detail: Meticulous attention to detail with exceptional organizational skills, ensuring accurate policy application, a full understanding of end-to-end business impacts, and efficient management of run-the-business workflows.
  • Process Improvement: A continuous improvement approach with a track record of identifying inefficiencies and implementing innovative process enhancements to drive operational excellence.
  • Strong Communication and Interpersonal Abilities: Excellent verbal and written communication skills, with the ability to clearly convey policy changes and decisions, as well as collaborate with various partners.

Job Tags

Contract work, Immediate start,

Similar Jobs

DaVita

Patient Care Technician Job at DaVita

 ...Patient Care Technician DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic... 

FocusGroupPanel

Flexible Data Entry Clerk - Entry Level Job at FocusGroupPanel

 ...A dynamic survey panel organization is on the lookout for a dedicated Data Entry Clerk for an entry-level position. This flexible role allows you to work from the comfort of your home while earning additional income. Key Responsibilities: Efficiently input... 

Summit Recruiting Group

Physician Anesthesiology - Competitive Salary Job at Summit Recruiting Group

 ...Known for its beautiful lakeshore and lush countryside, it is one of the nations largest non-citrus fruit-growing regions. This charming town offers a small-town atmosphere with a vibrant economy supported by employers like Whirlpool Corporation and Leco Corporation.... 

HouseSitter.com

House Sitter Wanted - Seeking Reliable House Sitter In Redmond, Wa To Care For Our Home And 2 Fun Loving Kitties Who Need People To Be Around Job at HouseSitter.com

 ...kitties but they get lonely so they need someone to be around to pet them, and to play with them. I would prefer my house sitter to live in our house while we are away. We have a guest room for you. The cats are happiest with someone around in the mornings and evenings... 

DAVITA

Registered Nurse Job at DAVITA

 ...0/2025620 S 19TH ST ROOM W807UAB HOSPITAL SPAIN-WALLACE BUILDING, BIRMINGHAM, Alabama, 35233-1925, United States of America DaVita is seeking a Registered Nurse who is looking to give life in a hospital setting. You can make an exceptional difference in the lives...