Job Description

Job description

Events and Communications Director:

Idle Hour Country Club was established in 1924. The Club has evolved over the years into a family country club and has become a place where members gather to enjoy dining, social activities, golf, wellness and aquatics with family and friends.

The Events and Communication Directors role starts with an outgoing personality and inviting conversationalist, flexibility, excellent written and verbal communications skills, a commitment to continuous improvement, an attitude of “it’s all about the team,” and well- developed senses of anticipating needs and fanatical attention to detail.

Pay Structure and Benefits

The pay range for this position is currently $50,000 to $70,000 per year (DOE) and is evaluated periodically to be commensurate with market conditions. The benefits for this position include:

• Participation in the Club`s Health, Vision, and Dental
• Offer of participation in the Club’s 401(k) plan when eligible
• Participation in continuing education pertinent to membership, events or communication related topics
• Vacation, holidays, and other paid time off per the Employee Handbook

PERSONAL TRAITS

In addition to the success traits mentioned previously, the successful Events and

Communications Director will be known as a cultural leader, enthusiastic, gregarious, poised, adept at etiquette, gracious, discreet, flexible, artful, creative, energetic, patient, highly communicative, organized, genuine, honest, forward thinking, proactive, detail- oriented, hardworking, excellent at follow-through, will have a consistently level and pleasant demeanor, and will be hard-wired for service and the warm hospitality embrace.

EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES, EDUCATION AND TRAINING REQUIREMENTS

To be successful in the position of Events and Communications Director, the following experience, education, knowledge, skills, abilities, education, and training—or their equivalents—are required:

• Marketing, Event Management or Communication degree is preferred, but not required
• Hiring, scheduling, and oversight of Front Desk operations
• Familiarity or experience with private club culture, practices, and environment
• Knowledge of JONAS operating systems is a plus
• Manages and books Club and members events
• Provide Banquet event orders to Chef and Catering staff for proper execution
• Excellent written, proofing, and verbal communications skills
• Ability to effectively use Office 365, Canva, Issuu, and publisher
• Experience with social media content creation and account administration
• Experience with managing and creating website content
• Ability to create email and SMS campaigns
• Ability to succeed in a dynamic and fast-paced environment
• Ability to communicate professionally and courteously verbally and in writing
• Ability to problem solve on the spot and take ownership for problem resolution
• Ability to maintain confidentiality and privacy in all dealings
• Excellent customer service skills

ESSENTIAL DUTIES, TASKS AND RESPONSIBILITIES

• Is present during club operating hours and events to assist in meeting and greeting members and guests.
• Establishes and maintains a close working relationship with the Chef, and Food &

Beverage department.

• Creates and coordinates content and updates club’s website as needed.
• Creates and coordinates content and sends club email newsletters
• Creates and coordinates content and sends club email update weekly.
• Creates and coordinates content and sends targeted email communications as needed.
• Creates SMS communications and utilizes the club’s SMS platform.
• Creates and coordinates content and sends club communications for Golf, Social and Swim activities.
• Ensures prompt and regular communications with all members and staff regarding club activities and events.
• Promotes club activities using flyers, newsletters, and other means.
• Completes other appropriate assignments made by the general manager.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year (DOE)

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Lexington, KY 40502: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person

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