Entry Level Help Desk - Remote | WFH Job at Get It Recruit - Administrative, Bertram, IA

NkxwaE50Z3hiV0RRNkpySmFmZTZSVlFVRWc9PQ==
  • Get It Recruit - Administrative
  • Bertram, IA

Job Description

Are you passionate about technology and customer service? Join our team as an Entry-Level Help Desk Support Specialist and provide top-notch support to customers from the comfort of your home. This role is perfect for someone who enjoys solving problems and helping others.

Key Responsibilities:

Provide excellent customer support through phone calls, chats, and emails, following our professional standards and policies.
Assist customers with diagnosing and resolving issues related to voice, data, video, and connectivity.
Offer additional solutions and recommendations, including upselling relevant products and services.
Keep detailed records of each interaction to ensure thorough follow-up and resolution.
Support and back up fellow Technical Support Representatives as needed.
What We're Looking For:

Basic knowledge of Windows Operating Systems.
Experience in call center or customer service roles.
Ability to troubleshoot connection issues effectively.
Strong communication skills and a friendly, professional demeanor.
Flexible schedule and a willingness to learn.
Why Join Us?

Work from home with all necessary equipment provided.
Enjoy paid training and opportunities for bonuses.
Potential for a raise and permanent position after 4 months.
If you're ready to start your career in tech support and make a difference in our customers' lives, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Permanent employment, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Domino's Pizza LLC

Company Car Provided Delivery Driver (5936) - Office Park Dr. Job at Domino's Pizza LLC

 ...Company Description Summer days, heat waves and paydays! APPLY TODAY! WE PAY TIPS DAILY!! Drivers Earn $15-$20 an hour...  ...experience A safe driving record Additional Information All your information will be kept confidential according to EEO guidelines.

Superprof

English Private Tutoring Jobs Job at Superprof

 ...Company Profile Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners. We operate in over 63 countries, making education accessible to everyone, everywhere. Superprof is the perfect opportunity for students, graduates... 

Effy Jewelry

Logistics Coordinator Job at Effy Jewelry

 ...Job Description Logistics Coordinator Salary: $50,000 - $60,000 Location: Miami, Florida (Onsite) About Us Effy Jewelry...  ...invoices, and handling both import and export shipments (international and domestic) via ocean and air freight. This role involves daily... 

CereCore

Director of Information Technology Job at CereCore

 ...enhances provider and nursing usability, and introduces emerging technologies such as AI-assisted documentation, automation, and advanced...  ...EDUCATION Minimum: Bachelor degree in computer science, information technology, nursing, business or related healthcare field... 

C&S Chemicals

Plant Operator Job at C&S Chemicals

 ...Join Our Plant Operations Team! Are you ready to play a critical role in chemical manufacturing? C&S Chemicals is seeking a Chemical Plant Operator to join our production team. If you are detail-oriented, safety-focused, and enjoy working in a dynamic environment, we...