Entry Level Help Desk : Remote Job at TEKsystems, Cedar Rapids, IA

Njc1bU90VTFiR2JjNVp2SmFmU3dSMThRRmc9PQ==
  • TEKsystems
  • Cedar Rapids, IA

Job Description

Job Description

Job Description

100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training.

Top Skills' Details

1. Windows Operating Systems
2. Call Center- Customer Service
3. Troubleshoot connection issues

Job Description

Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.

Primary Responsibilities
*Answer inbound technical support phone calls, chats and emails.
*Consult with customers and provide additional solution in the form of up-selling products and services.
*Troubleshoot voice, data, video and connection issues for customers.
*Identify, troubleshoot and assist customers with voice, data, video and connection issues.
*Answer customer service related questions
*Track and record each phone call and provide a detailed description of the call
*Provide backup assistance for other Technical Support Representatives

Flexible schedule prefered. Bonuses available and possibility for raise after 4 months. 

Job Tags

Remote job, Contract work, Flexible hours,

Similar Jobs

Asheville-Buncombe Technical Community College Foundation, I...

Adjunct Instructor, First Aid and CPR Job at Asheville-Buncombe Technical Community College Foundation, I...

 ...Posting Details Position Summary Information Position Title Adjunct Instructor, First Aid and CPR Employment Category Adjunct Contract Length N/A Expected Work Schedule Variable Anticipated Days Variable Anticipated Hours Variable Anticipated Hours per Week Variable... 

Huntington Learning Center Lakel

Math Teachers Part Time Job at Huntington Learning Center Lakel

 ...dedicated teaching professional, interested in spending your time working directly with students, we'll give you the...  ...homework assignments to grade.* Year-round flexible, part-time hours - afternoon, evening, weekend, and summer.* Professional development opportunities.... 

Moran Agencies

Bilingual Insurance Sales Agent ***$500 Sign On Bonus*** Job at Moran Agencies

 ...Job Description Job Description Join Moran Insurance Agencies, a leading insurance agency in Bridgeport, Connecticut. We are currently seeking a Bilingual Insurance Sales Agent to join our team. This is an exciting opportunity to be part of a company that values its... 

Tiburcio Vasquez Health Center

Health Educator Job at Tiburcio Vasquez Health Center

 ...Description Under the general direction of the Youth Health Services Manager, the Health Educator will provide services to the designated high school...  ...development and health issues. Understands principles of community health outreach and health promotion. Knowledge of... 

North Cook Intermediate Service Center & Regional Office of ...

Student Advocate Job at North Cook Intermediate Service Center & Regional Office of ...

 ...Position Title: Student Advocate Description: This is a full time, year round, student support position working for the North Cook Regional Office of Education/Intermediate Service Center in collaboration with a specific North Cook District that will be identified...