Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

Nkw1bU5kMCtiV2JkNFp6TmJ2VzZRVjRSRkE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Top Skills Needed:

Proficiency in Windows Operating Systems
Call Center Customer Service experience
Ability to troubleshoot connection issues

Job Description:

Join our team and provide exceptional customer support in a 24x7x365 environment. You'll handle inbound calls, chats, and emails professionally, adhering to company policies. Your role involves diagnosing and resolving voice, data, video, and connectivity issues, ensuring every interaction delivers an optimal customer experience.

Primary Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Consult with customers, offering solutions including additional products and services.
Troubleshoot voice, data, video, and connection issues effectively.
Identify and resolve technical problems while providing excellent customer service.
Document each customer interaction thoroughly.
Provide backup support to other Technical Support Representatives.

Preferred Qualifications:

Flexible schedule availability.
Opportunity for bonuses and potential raise after 4 months.
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

Oak Park Elementary School District 97

BRAVO - Costume Designer Job at Oak Park Elementary School District 97

 ...Type:Athletics/ActivitiesDate Posted:10/7/2024Location:Gwendolyn Brooks Middle SchoolDate Available:10/28/2024BRAVO - Costume Designer and CoordinatorRevised Oct 2024Perm/contract:TemporaryDepartment:Extra CurricularPrimary Reporting Location:... 

The Matthews Group, Inc.

Contract Administrator Job at The Matthews Group, Inc.

TMG's Contract Administrator is responsible for drafting, reviewing, negotiating, tracking and managing the terms and conditions of Owner, Design Professional, Subcontractor and other third party contractual relations to facilitate entering into timely contracts that responsibly... 

Oakland Housing Authority

Police Cadet Job at Oakland Housing Authority

 ...Job Description Job Description POLICE CADET (Part-Time Temporary Position Up to 12 Months)$16.50/hourly -$18.00/hourly Open...  ...to receive holiday pay or vacation leave, health benefits, retirement benefits, or life insurance benefits. Part-time employees are subject... 

Resource Informatics Group Inc

SAP BASIS Consultant/ SAP ERP Consultant Job at Resource Informatics Group Inc

 ...Job Description Job Description Role: SAP BASIS Consultant/ SAP ERP Consultant Location: Findlay, OH, USA Experience- 5 Years Visa:-Any Interview:- Phone/Skype Job Description:- Experienced with providing SAP basis support for a complex SAP installation... 

Tigermed America

Clinical Research Associate Job at Tigermed America

 ...has become available for a SCRA or CRA to join one of the fastest growing CROs. We are currently looking for a (Senior) Clinical Research Associate to join us. This position is permanent, home-based, can be located in Washington/Oregon/ Colorado/Wyoming/Montana/Utah...