Entry Level Help Desk - Remote Job at Get It Recruit - Administrative, Cedar Rapids, IA

Nkw1bU5kMCtiV2JkNFp6TmJ2VzZRVjRSRkE9PQ==
  • Get It Recruit - Administrative
  • Cedar Rapids, IA

Job Description

Top Skills Needed:

Proficiency in Windows Operating Systems
Call Center Customer Service experience
Ability to troubleshoot connection issues

Job Description:

Join our team and provide exceptional customer support in a 24x7x365 environment. You'll handle inbound calls, chats, and emails professionally, adhering to company policies. Your role involves diagnosing and resolving voice, data, video, and connectivity issues, ensuring every interaction delivers an optimal customer experience.

Primary Responsibilities:

Respond to inbound technical support calls, chats, and emails.
Consult with customers, offering solutions including additional products and services.
Troubleshoot voice, data, video, and connection issues effectively.
Identify and resolve technical problems while providing excellent customer service.
Document each customer interaction thoroughly.
Provide backup support to other Technical Support Representatives.

Preferred Qualifications:

Flexible schedule availability.
Opportunity for bonuses and potential raise after 4 months.
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

WakeMed Health & Hospitals

Registered Nurse (RN) Heart & Vascular Job at WakeMed Health & Hospitals

Overview The Clinical Nurse is responsible for providing total comprehensive nursing to patients and their families through the implementation...  ...Nursing Required - And Bachelor's Degree Nursing Preferred Experience 2 Years Nursing Required - Or No Experience Required With... 

RSM International

Valuation Services Director Complex Financial Instruments (Boston) Job at RSM International

 ...in Monte Carlo programs (@risk, Crystal Ball), Lattice models, coding (MatLab, R, etc.), Bloomberg, etc. ~ Practice development...  ...(***) ***-**** or send us an email. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (... 

Wipfli

Regulatory Compliance Consultant II Job at Wipfli

 ...feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.Our Compliance Consultant II can work either in person, remote, or in a hybrid environment. About 20% travel to client locations within the U.S. is... 

Novant Health

Registered Nurse - Patient Flow Coordinator Job at Novant Health

What We Offer: Join our 26-member Patient Placement Team , supporting 7 hospitals around the clock. In this fast-paced role, youll manage patient placement and transfers while working across4 screens and multiple systems including Epic, Transfer Center, Bed Placement...

Aerotek

Flight Operations Specialist Job at Aerotek

 ...Job Description Job Description Job Title: Flight Operations Specialist if interested reach out to kenna asap 8 4 3 9 7 2 1 8 8 6 Job Description As a Flight Operations Specialist, you will perform maintenance operations on aircraft, aircraft equipment, engines...