Job Description

Essential FunctionsManage Operations for Non-Smith Education Abroad Programs 30%Design and ensure delivery of key international study programming of the office, including promotion of education abroad, pre-departure, and support for returning students.Collaborate with faculty and study abroad advisers on program assessment, new program approval, advising on policies, and identification of curricular pathways for respective majors.Monitor and assess the Smith Approved Program List, develop promotional strategies to inform campus constituents of program information, and work with faculty on new program approval.Cultivate and maintain relationships with the more than 100 approved study abroad partner institutions and organizations to ensure smooth communication between the programs and Smith College.In collaboration with the Assistant/Associate Director, schedule, plan, and deliver information sessions, pre-departure orientation, re-entry workshops, and college-wide admissions events with academic departments, resource centers, student groups, and returned study abroad students.Oversee petition process for non-approved programs.Process transcripts for all non-Smith education abroad programs, reviewing and approving transfer credit.Collaborate with the LGSC Budget manager to support the implementation of the home school fee process and oversee the operation of the home school fees budget.Student Advising and Support 40%Provide comprehensive advising to students seeking to study abroad from initial inquiry through return to campus for students interested in education abroad. Primary focus will be on non-Smith programs, but will need to support comprehensive advising for all education abroad opportunities as well.Oversee the review of study abroad applications for non-Smith program and collaborate with the registrar on course approval and transfer of creditInterview, hire, train, and supervise student peer advisorsOversee the study abroad resource area and Open Drop-in Hours for study abroad advising.Maintain knowledge of academic programs abroad and develop working relationships with university and program representatives; conduct periodic site visits to approved programs for assessment and familiarization purposes.Maintain up to date knowledge of advising processes that affect study abroad plans such as academic advising, pre-health advising, career development and scholarship and fellowship advising in order to make appropriate referrals.Maintain knowledge of study abroad program developments to ensure top quality student advising.Advise students regarding visa application processes and requirements.Be available on an as-needed basis for after hours emergency response to support students in responding to emergencies.Data and Enrollment Management 20%Maintain accurate and readily accessible information and data regarding study abroad enrollments. Responsible for enrollment reports to various constituents.Administer the Smith International Travel Experience Systems (SITES) application and enrollment processes.Manage Approved Student Procedures. Ensure that approved students are fully prepared for departure by maintaining timely contact and information flow regarding deadlines, pre-departure preparation, distribution of program information, etc.Manage the student evaluation process for all study abroad programs (Smith and non-Smith)Track study abroad program evaluation forms for returned study abroad participants.Administrative Support for Education Abroad 10%Assist with delivery and support of all the Smith Global Programs Abroad including marketing and recruitment activities and providing support to program directors as needed.Develop and implement a communications strategy for education abroad, including maintaining websites, social media, and print materialsMINIMUM REQUIRED Qualifications (education, experience, certifications, licenses, knowledge, skills)Bachelor's Degree and 1 to 5 years experience in International education, higher education or a related fieldSkills:Demonstrated commitment to values of diversity, equity, and inclusion in international education and higher education.Strong commitment to holistic advising and support of studentsProfessional training in study abroad through professional associations, relevant workshops and conferences, or other relevant training coursesStrong oral and written communications skillsAbility to prioritize tasks and manage multiple demandsExperience and adaptability in using new technology and computer softwareThe ability to interact and collaborate with institutional representatives, faculty, staff and students in a highly professional mannerWillingness to engage in continuous enhancement of professional knowledge and skillsPlease attach BOTH a current resume and a cover letter in order for your application to be considered for this position. Be sure you have provided all attachments before submitting your application.Review of applications will begin June 2, 2025.

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