Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

N3JkZ090ODFiV2JSNHBIQWIvSzNRRlVlRmc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

SSM Health

Registered Nurse Med Surg, Nights Job at SSM Health

 ...sign on bonus eligibility! Job Summary: Provides direct nursing care in accordance with established policies, procedures and...  ...of nursing or education equivalency for licensing EXPERIENCE ~ No experience required PHYSICAL REQUIREMENTS Constant... 

Shine On Cleaning

Office Cleaner Job at Shine On Cleaning

Office CleanerWe are a family-owned commercial cleaning company looking for hard-working and reliable people to add to our team. All of our shifts take place weeknights, Monday through Thursday, or anytime on the weekends from 5 pm Friday to 5 am Monday morning... 

Sittercity

Nanny / Babysitter in Los Angeles Job at Sittercity

 ...that fits your lifestyle and availability Consistent job opportunities from families and partners you can trust Competitive hourly pay (typically $15 $25 / hr, depending on experience) User-friendly tools to search, book, and manage jobs in one place What... 

Evertz Microsystems Limited

Field Service Engineer - Colorado Springs, CO Job at Evertz Microsystems Limited

 ...challenging mix that combines technical know-how and customer service in regards to inquiries regarding products, installations and...  ...Education in Electronics, Electrical, Computer Science, Computer Engineering or related discipline ~ Direct experience with Server... 

Patrick J. Murphy, P.C.

SEASONAL TAX PREPARER CPA FIRM Job at Patrick J. Murphy, P.C.

 ...Job Description Job Description About the Role As a Seasonal Tax Preparer, you will play a vital role in the preparation and completion of accurate tax-related forms for clients. Your Day-to-Day Responsibilities Prepare Individual, Partnership, S Corp, C Corp...