Job Description

Director of Operational Excellence

The Director of Operational Excellence (OpEx) is responsible for advancing organizational effectiveness through continuous improvement initiatives and business process optimization. This leader collaborates with key functional leaders to assess, refine, and enhance workflows, ensuring that all processes align with our commitment to excellence. They also partner closely with Department Heads to document, update, and standardize procedures and policies, promoting operational integrity and consistency.

Job Description:

Strategic Leadership:

• Developing and executing strategies to improve operational efficiency and effectiveness.
• Collaborate with the SVP OpEx, Division Vice Presidents, General Managers, Directors and Executive Committee to formulate long-term business plans and improvement initiatives.

Operational Processes:

Conducting regular reviews of processes and procedures to identify opportunities for improvement. Develop and train leaders to attain a common level of Operational Excellence required to implement new processes and have an eye for improvement. Adept in data driven decision making to drive transformation changes throughout different disciplines in the organization.

Continuous Improvement:

• Use of CI Methodology to review current process and newly implemented process to assess their viability
• Set cadence of review and audit for Policies and Procedures.

Team Leadership:

Leading cross-functional teams to drive process improvement initiatives through the OpEx process. Collaborate with Division leadership team and other key stakeholders, fostering a culture of collaboration, innovation, and accountability.

Standardize Operations:

Work with conjunction with the Project Management team to develop Operational Standard Operating Procedures with the goal of publishing, distributing and ensuring adherence across all Divisions.

Stakeholder Engagement:

Build and maintain strong relationships with internal and external stakeholders, including employees, to support the organization's objectives. Keep a cadence with department heads to identify opportunity and drive operational excellence.

Change Management:

Lead organizational change initiatives effectively, ensuring seamless transitions and alignment with strategic objectives while minimizing disruption.

Performance Monitoring and Reporting:

• Establish, monitor and take action to key performance indicators (KPIs) and metrics to track the organization's progress toward its goals and provide regular reports and updates to the SVP of Operations Excellence and the Executive Leadership Team.
• Identify process friction costs between departments and work to eliminate unnecessary processes and/or costs.

Qualifications:

• Bachelor’s degree in Business, Engineering or a related field is preferred. Additional certifications or advanced degrees in relevant disciplines may also be advantageous.
• Operations Excellence, Six Sigma, Lean background with experience in completing projects using continuous improvement methodology.
• Strategic Vision: Demonstrated ability to develop and execute innovative business strategies that drive growth, enhance competitiveness, and deliver sustainable results in alignment with organizational goals.
• Financial Acumen: Strong financial management skills, including experience in financial analysis, budgeting, forecasting, and resource allocation, with a proven ability to drive financial performance and optimize profitability.
• Change Leadership: Proven ability to lead organizational change initiatives effectively, including restructuring, process improvements, and cultural transformations, while fostering a culture of adaptability and resilience.
• Stakeholder Management: Exceptional interpersonal and communication skills, with a demonstrated ability to build and maintain strong relationships with internal and external stakeholders, including clients, investors, regulatory authorities, and industry partners.
• Innovative Thinking: A forward-thinking and innovative mindset with a track record of leveraging emerging technologies, trends, and best practices to drive innovation and maintain a competitive edge.
• Ethical Leadership: A commitment to upholding the highest standards of ethics, integrity, and corporate governance, focusing on promoting a culture of transparency, accountability, and social responsibility.
• Proven Track Record: Demonstrated success in achieving and exceeding business objectives, driving operational excellence, and delivering shareholder value in previous executive leadership roles.
• Team Building and Development: A strong commitment to talent development and team building, with the ability to attract, retain, and develop top-tier talent and build high-performing teams that drive organizational success.

Salary: $118,000 - $187,000/year

Benefits:

• Comprehensive benefit package: Medical, Dental, Vision
• 401K, Profit Sharing, Company Match
• Employee Assistance Program
• Life Insurance
• Paid Vacation and Sick Time
• Recognition programs
• Professional development learning

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