Job Description

Digital Healthcare Consultant

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As a Digital Healthcare Consultant, you are responsible for the technical consultation and operational deployment of the new programming device and remote solutions from Medtronic in hospitals and cardiology practices. Remote solutions refer to the Medtronic SmartSync Device Manager (Medtronic's new tablet-based solution for querying and programming Medtronic cardiac implants) and Medtronic's remote patient management solutions (platforms and services such as Medtronic CareLink, CareLink Express, and LINQ Mobile Manager). This position covers the region of Central and Eastern Germany (ideally residing between Leipzig - Gttingen) and is therefore a remote position. Remote means that your home address is considered the primary workplace (home office). For meetings, your presence in the Medtronic office in Meerbusch may be required from time to time. For this position, there is a facility-related vaccination requirement. Therefore, a complete measles vaccination is a prerequisite for filling the open position.

Responsibilities include, as follows:

• Contacting and building the relationship with the IT stakeholders (target customers) in the hospitals, understanding their needs and priorities, clarifying and overcoming all technical problems and creating a plan for the technical implementation with the local outside sales team
• Working with the local outside sales team to identify new business opportunities
• Implementing remote solutions (hardware, software, connectivity, and integration into the customer's workflow) at the customer's location
• Identifying implementation obstacles, proposing hardware/software workarounds, implementing customized solutions at the customer's location
• Validating the installed solutions: connectivity test, print test, data sharing test, etc.
• Customer consulting on product-specific topics product features, workflow optimization, data integration. Data privacy and cyber security
• Conducting product training and device briefings
• Connecting and building partnerships with: local country outside sales teams and with the Western European patient management organization and the Western European IT deployment team

Required knowledge and experience:

• Bachelor's degree preferably in IT or similar education
• Experience in technical implementation or technical support, ideally with experience in the healthcare/hospital environment
• High level of self-management
• Experience in IT/Med Tech support
• Good understanding of IT infrastructure, security, and data privacy requirements in a regulated environment
• Proven experience in providing or supporting IT infrastructures
• Fluent language skills in German and English
• A valid driver's license Class B, paired with approx. 80% travel readiness

We are also pleased with:

• Independent and self-reliant working style
• Experience in consulting activities, ideally in IT infrastructure, IT security, or in the healthcare/hospital environment

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heartputting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves, and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

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