Data Analyst Job at AA2IT, Woodcliff Lake, NJ

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  • AA2IT
  • Woodcliff Lake, NJ

Job Description

Title - CRM Specialist

Location - Woodcliff Lake, NJ (hybrid remote)

Duration - 12+ months

Pay Rate - $35-40/hr

Responsibilities -

Client Contact/outreach / Calls, emails

CRM data entry/maintenance

Report creation & monitoring of the reports to track internal tasks/targets.

Dashboard modifications for dealer targets & monitoring to advise Sales Team/RGMs if key dealers need assistance in reaching their KPIs.

Weekly data uploads into the CRM System, Salesforce, across multiple topics.

Live data monitoring & lead follow-up from Private Office NYC.

Launch event invitation RSVPs & attendee follow-up; both outbound & in-bound email/live call support

Order Validation for Preorders.

"Voice of Customer surveys - including Welcome & Owner Calls.

Ad hoc projects, report & presentations assistance when needed.

Qualifications -

High School Diploma + College student OR Degree

Customer Relationship Management (CRM) experience is required

Excellent Verbal and Written Communication Skills

Strong computer skills

Salesforce experience is preferred

Advanced Excel experience is highly preferred

Experience in the automotive industry is desired

Job Tags

Permanent employment,

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