Job Description

Jobs Customer Success Manager - San Francisco 250 Executive Park Blvd, #3400, San Francisco, CA 94134, United States Sales / Direct Customer Success Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. Apply Now! Recruitment Guidebook Users of the Product12,000,000 Company Growth60% Year over year Company MaturityProfitable We are currently searching for a highly motivated candidate to join our Customer Success Team in San Francisco! Team Size15 people To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. What we expect This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.​ Odoo is seeking to significantly expand its vibrant and innovative sales teams. Apply to work within an organization that values independence, flexibility, and personal growth. The Customer Success Team is helping customers across North America streamline their business processes with Odoo’s integrated software solutions. This is an opportunity for people who are excited to work at the intersection of software and business. You’ll learn the value that software can provide across a variety of verticals and how Odoo’s diverse suite of apps (over 50!) can be used to alleviate company needs. We expect the candidate to be proactive and have a "get it done" spirit. Responsibilities Contact customers currently using Odoo Analyze clients' business operations and drive adoption Execute all phases of a subscription renewal plan Build and maintain relationships with clients Empathize with customer needs Be part of the entire sales cycle Must Have Bachelor's Degree or higher Passion for software products 1-2 years experience in sales Proficiency in g-suite applications preferred Excellent communication skills Fluent in English or French Nice to Have Experience with ERP Experience in a SaaS company Available immediately Additional languages What's great about the job? Great team of very smart people in a friendly and open culture. No silly tools to use, no rigid working hours. No waste of time in enterprise processes, real responsibilities and autonomy. Expand your knowledge of various business industries. Real responsibilities and challenges in a fast evolving company. The Odoo cultureBuilding a company we love. READWho is your manager?Being a team leader at Odoo. READThe founder's storyFrom 1 to 250 employees in a few years. READWhat we offer. Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Compensation & BenefitsA full-time position Attractive salary package Healthcare, Dental, Vision, and more HSA ($4800 a year) Pre-tax Commuter Benefits Exchange ProgramApply to a similar position in a subsidiary of Odoo Our offices Sponsored EventsAfterwork events, several team building activities Trainings12 days trainings a year and books for career development Sport ActivityPlay any sport with colleagues, the bill is covered Eat & DrinkChef prepared lunches daily, Fruits, Snacks and Coffee provided Be part of our team! Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply Now!

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