Customer Service Representative Job at Paramount Staffing LLC, Atlanta, GA

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  • Paramount Staffing LLC
  • Atlanta, GA

Job Description

Job Description

Job Description

We are hiring Customer Service Agents who are looking to kick start their career as a Licensed Life and Health Insurance Agent! This is a remote position, and our client will provide comprehensive training to support you in obtaining your Life and Health Insurance License. Our ideal candidate is someone who is driven and self-motivated. Please see the details below and apply if you are interested!

Job Title : Licensed Insurance Agent
Start Date : July 29th
Pay Rate : $15.50 (Paid Weekly!)

Training Schedule: 9:30 AM - 6 PM CST
Production Schedule:  
  • Must be available between the hours of 7 AM - 8 PM CST, Monday - Sunday
* Equipment will be provided to work from home!*

Key Competencies:
  • Data entry from application images into the system
  • Accurate processing of applications and eligibility determination
  • Reviewing appeals and providing resolution
  • Identifying and addressing fraudulent activities
  • Maintaining records of customer interactions
  • Participating in regular training sessions and staff meetings
  • Providing excellent customer experiences in all interactions
  • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests.
  • Maintain complete accurate records of client interaction including phone calls and/or emails, utilizing internal and external software.
  • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution.
  • Use decision-support tools to respond to common customer work/service order inquires and requests.
Requirements:
  • High School Diploma
  • 1+ years of customer service experience
  • Ability to type 30 WPM
  • Proficiency in Microsoft Windows and Internet-based applications
  • Strong problem-solving skills
  • Ability to prioritize tasks in a fast-paced environment
  • Excellent communication skills, both verbal and written
  • Ability to work independently and in a team environment
  • Willingness to adapt to change and learn new skills
#ZR #Corp

Job Tags

Weekly pay, Remote job, Sunday,

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