Position Title: Customer Service Classification: Full Time - Hourly starting ROP $18.50 per hour Reports To: General Manager
Position Purpose:
The Customer Service Cargo Agent is responsible for servicing the needs of the individual airline and their customers in accordance with the airline and the company's policies and procedures for all aspects of a successful cargo operation. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline and trucking terminals as well as maintaining the required safety and quality standards in compliance with the Standard Operating Procedures (SOP) and company policies.
Principal Duties and Responsibilities:
Competencies:
Required Education & Experience:
A* dditional Requirements:*
Physical Requirements: The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to:
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Work Environment This job operates in a professional office environment as well as outdoors in an airport warehouse environment. The employee may become exposed to the elements including but not limited to heat, rain, snow, and loud noises. Hours will vary based on operational needs. Must be available to work a flexible schedule to include evenings, weekends and holidays. Jetstream Ground Services, Inc. offers competitive salaries and comprehensive benefits including paid new hire orientation, training, Holidays and Personal Time Off (PTO), Health Insurance including Dental, Vision Insurance, 401 (k) and endless opportunities to advance.
Jetstream Ground Services, is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please call (800) 742-0703 or send an e-mail to recruitment@jetstreamgs.com and let us know the nature of your request and your contact information. As an Equal Opportunity Employer, our hiring decisions are based on merit, qualifications, and business needs.
The above statements are intended to describe the general nature and level of work performed by personnel assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
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