Job Description
SUMMARY: The Project Manager is responsible for managing commercial and residential move processes, from start to finish. Responsible for ensuring a quality move for the customer, providing outstanding customer service, and assisting the move process by communicating with the supervisor, customer, and other crew members.
KEY RESPONSIBILITIES: - Effectively manages employees, providing leadership, motivation, development, and discipline to promote quality performance.
- Manages moves through on-site supervision and review of the move with the Operations and Sales departments to ensure that moves are executed as planned.
- Conducts pre-move meetings with customers and appropriate personnel to ensure total understanding of what is expected, how the plan will unfold, and designated responsibilities.
- On move day, manages all aspects of the move, and problem-solves when necessary.
- Responsible for improving the quality of crew performance.
- Accountable for maintaining a clean, safe, and organized warehouse.
- Assist Customer Service Coordinator with major accounts.
- Performs other related essential duties as assigned or requested.
MINIMUM QUALIFICATIONS: - High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
- 3-5 years of moving and or relocation project management experience preferred.
- Previous commercial and/or household coordinator experience preferred.
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Requires the ability to communicate effectively using speech, vision, and hearing.
- This position requires physical stamina and the ability to regularly lift, carry, push, or pull up to 50 pounds.
- Ability to work long hours on one's feet and regularly walk, bend, stoop, climb, and reach.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Tags
For contractors, Relocation, Gangs,