The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team. This is a fast-paced position that requires professional, friendly and efficient performance of the daily duties. The ideal candidate will possess the highest level of Customer Service skills, knowledge of information & computer systems, the ability to work and assist with Nursing staff & Administrative staff, all in the effort to meet the needs of the unit, department in accordance to Johns Hopkins Hospital policy and procedures.
What awaits you:
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
* Full medical, dental, and vision plans,
* Paid time off (PTO),
* Tuition reimbursement for you and your dependents,
* Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
* Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications:
* High School Diploma or equivalent.
* Minimum of 6 months in healthcare or office setting
* Substantial interpersonal skills are needed to interact with patients, families and medical staff.
* Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
* Proficiency with Microsoft Word, proficiency with presentation and spreadsheet software preferred.
* Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.
Important Notices:
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.99/hour - Maximum 20.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
ApplyRegistered Nurse (RN) | Intensive Care Unit (ICU) / Critical Care Location: Columbus, OH... ...Registered Nurse - ICU Location (Onsite, Remote, or Hybrid?): Columbus, OH (ONSITE)... ...colleagues, mentors, and professionals in the healthcare industry. Building a diverse professional...
...driving a vehicle Prepare reports and other documents relating to deliveries Operate equipment and machines, such as cars, trucks,... ...status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation...
...quality instruction and opportunities. Learn about YMU - Role Description Young Musicians Unite seeks an innovative Graphic Designer to create compelling visual designs that enhance our brand and support marketing initiatives. Working with the Marketing...
...lbs. Additional Skills & Qualifications: Familiarity with survey terminology. Basic math skills. Experience with construction or civil engineering environments. Experience with total station, topographic surveys, land surveying, and GPS. High...
Cargill, a global leader in agriculture, food, and industrial products, is seeking a skilled Industrial Electrician to ensure the continuous operation of our manufacturing facilities. This role is vital to help maintain our high standards of operational efficiency and...