About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. Ai Auto and Virtual F&I are the sister companies to our main powerhouse.
About Virtual F&I:
We are challenging the traditional car-buying experience. Gone are the days of consumers spending hours at a dealership, navigating unclear pricing and high-pressure sales tactics. The days of F&I managers who miss family dinners and are unable to attend their children’s games on the weekends are a thing of the past with remote F&I. Instead, we have created an innovative SaaS platform that brings the dealership experience to consumers fingertips wherever they may be. At Virtual F&I™, we are not just another automotive software vendor. We are a group of passionate individuals with decades of automotive and technology experience who have come together with a singular vision: transform how people buy cars. We invite you to experience a new way of engaging with consumers. A way that respects their time, values transparency, and puts them in the driver’s seat of the buying process. At Virtual F&I™, we are not just helping dealers sell more cars and F&I products. We are championing a movement to make car buying what it should be: simple, transparent, and enjoyable. Welcome to the future of car buying. Welcome to Virtual F&I™.
Summary
We are seeking a Client Support Specialist in the automotive industry to join our dynamic team at Virtual F&I, one of our growing brands at DOWC. In this role, you will be instrumental in providing critical client support to our SaaS product and ensuring the seamless operation of our applications for our dealerships. Your contributions will directly enhance our customer experience and support our mission of driving innovation.
Responsibilities
Hours: (40-hour work week)
Tuesday & Wednesday 10AM - 7pm (30 min lunch)
Thursday & Friday 10AM - 6:30PM (30 min lunch)
Saturday 9AM - 4PM (work from home)
*Off Sunday and Monday
*Subject to change as needed.
Requirements
Are you tired of working in the dealership and want more of a steady job but still love the industry? This is the perfect opportunity for you to grow with an exploding and groundbreaking new brand that is transforming the auto industry!
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for two years in a row, we offer:
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