Introduction
The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law. Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly. Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.
The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance. Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.
GRADE
25
LOCATION OF POSITION
Baltimore City
POSITION DUTIES
This position serves as the MIA’s Chief Information Officer (CIO) and is responsible for the management, planning and technological guidance of the Agency’s Information Technology (IT) Unit. The position is part of the MIA senior management team and reports directly to the Associate Commissioner of Operations & Technology. The CIO is responsible for directing and coordinating all aspects of the information technology activity of the MIA (or “Agency”) and has responsibility for the highest level of complexity within the Agency’s information technology applications and operations. The position directly supervises technical information technology supervisors and staff and serves as advisor to the Commissioner, Deputy Commissioner and Associate Commissioner of Operations and Technology and is the official point of contact with other government agencies and private entities on information and technology management issues.
The position oversees all information technology functions of the Agency including all data centers, cybersecurity, technical service centers, production scheduling, help desks, communications networks (data and video), computer program development, agency staff training in information technology and computer systems operations. In addition, the CIO oversees the information management and data integrity of the Agency to include information security and privacy; ensures the department’s security and privacy programs are established and maintained; provides for ongoing risk assessments, and adequate security for the department's operations and assets, particularly for the protection of sensitive health information and establishes and maintains effective standards and procedures to ensure overall data security and integrity and to facilitate disaster recovery.
The CIO is a technology innovator for the MIA who proactively uses the Agency’s resources to enhance its delivery of service and the efficiency of the Agency’s IT systems. In addition, the position is responsible for:
Essential functions include:
MINIMUM QUALIFICATIONS
• Education: A Bachelor's degree from an accredited college or university in Computer Science, Information Technology or related field.
• Experience: Ten (10) years of information technology experience; of which five (5) years must have involved the supervision of technology staff.
DESIRED OR PREFERRED QUALIFICATIONS
The ideal candidate would possess the following:
SELECTION PROCESS
Transcripts are required to verify that applicants meet the education requirements for this position. For education obtained outside the U.S., a course-by-course evaluation of your foreign transcript may be requested prior to interview.
BENEFITS
Our comprehensive benefits package includes a generous leave package; medical, prescription, dental and vision coverage; healthcare and dependent daycare flexible spending accounts; a defined benefit pension plan with optional 457 and 401k supplemental retirement plans; flexible work schedules; and service that may qualify the successful candidate for the Federal Public Service Loan Forgiveness Program.
FURTHER INSTRUCTIONS
Please contact: charrison@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred. In addition, please upload one WORD or PDF file, at the 'Resume' tab, that contains both:
Both the letter and resume should be combined in one document. If you are unable to apply online, you may submit an application by mail. The paper application must be received by close of business, on the closing date for the recruitment. Postmarks will not be accepted. Complete application packets may be mailed to: Maryland Insurance Administration Human Resources - Recruitment #: 24-004496-0003 200 St. Paul Place, Suite 2700 Baltimore, MD 21202 If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
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