Job Description
About Us:
Willamette Mist Car Wash is a leading provider of premium car wash services in the Willamette Valley area. We pride ourselves on delivering exceptional service, utilizing state-of-the-art equipment, and fostering a positive and customer-focused environment. We are looking for a dedicated and experienced Car Wash Manager to join our dynamic team and help us continue to grow and succeed.
Job Description:
The Car Wash Manager will oversee the daily operations of our car wash facility, ensuring high standards of service, customer satisfaction, and operational efficiency. This role requires strong leadership skills, a keen eye for detail, and a commitment to maintaining a safe and productive work environment.
Responsibilities:
- Operations Management: Oversee day-to-day operations of the car wash, ensuring smooth and efficient processes.
- Staff Supervision: Recruit, train, and manage car wash staff, including scheduling, performance reviews, and discipline.
- Customer Service: Ensure a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback promptly and professionally.
- Maintenance: Monitor and maintain car wash equipment to ensure it is functioning properly, scheduling regular maintenance and repairs as needed.
- Inventory Management:Manage inventory of cleaning supplies and chemicals, ensuring adequate stock levels and timely reordering.
- Safety and Compliance: Ensure all staff adhere to safety protocols and company policies, maintaining a safe working environment.
Requirements:
- Experience: Management experience in a car wash or Retail service industry.
- Skills: Strong leadership and organizational skills and excellent customer service abilities
- Knowledge: Familiarity with car wash equipment and maintenance procedures.
- Education: High school diploma or equivalent; additional qualifications in business management or a related field are a plus.
- Personal Attributes: Detail-oriented, proactive, positive attitude, and capable of handling multiple tasks simultaneously.
- Physical Requirements: Ability to lift heavy objects and perform physical tasks associated with the car wash operations.
Benefits:
- Competitive salary and performance-based bonuses
- Professional development opportunities
- Employee discounts on car wash services
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for this role to evan@ceramicproeastportland.com
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Equal Opportunity Employer Statement:
Willamette Mist Car Wash is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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