Job Description

Are you a dynamic administrative support professional with a background or passion for the mortgage industry? If you want to join our elite team of professionals and support one of the top Loan Officers in NY, this job is for you! We are seeking a superstar with a positive attitude, an unparalleled work ethic, and an upbeat, energetic personality to join us on a new career journey! Responsibilities: • Increase productivity by creating record-keeping procedures for customer data filing systems • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility • Act as a point of contact for complaints or questions from customers and respond in a timely manner • Improve skill sets through employee development programs • Buy materials for the office when necessary • Manage the Loan Officer calendar and daily agenda • Assist with lead tracking and list management • Own the social media posting and management for all campaigns • Initial file set up in Encompass • Manage closed loan files • Assist with a variety of projects, as assigned • Act as the right hand for a high-producing team Qualifications: • High school diploma or GED required, some college experience preferred • Proven track record of completing projects on time in an orderly manner • Navigates computer programs with ease to provide a quick front-desk experience for customers • Shows great interpersonal skills and excellent written communication • Prior experience in office management or our industry is a plus • 2-5 years experience as a Sales/Administrative Assistant • Experience in the mortgage or real estate industry • Outgoing personality • Positive attitude • Desire to grow with our team and go above and beyond • Ability to manage time and effectively communicate with our internal team and clients • Bachelor's or Associate's Degree preferred but not required • Bilingual in Spanish • Licensed as a Loan Originator is a huge plus! About Company: Why Join Madison Mortgage Services? At Madison Mortgage Services Inc., we’re more than just a company—we’re a family of dedicated, passionate professionals who believe in achieving greatness together. One of our core values is a deep commitment to teamwork. We believe in winning as a team and supporting each other to reach both individual and collective goals.

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