Job Description

Job Description

Job Description

Assistant Property Manager (Office)

Job Summary

Assist the on-site manager in the management of the Property pursuant to Company policy and keep within the terms of the Company's management agreement with owner(s). Assist in the supervision of all activities within the Property regardless of who performs the duties, including Property personnel and outside contractors.

Reporting Relationship

Reports to and is accountable to their on-site Property Manager.

Duties and Responsibilities

Employee must follow these procedures and policies and be able to perform the following:

1. Always be courteous, helpful, and sincere to residents and prospective residents in order to maintain a desirable image for the Property.
2. Maintain respectful communication with all residents while handling their concerns.
3. Understand and enforce Property Regulations.
4. Understand and enforce state and local tenant regulations and laws.
5. Maintain a daily written log of activities and concerns for that day.
6. Maintain the office hours as posted and stated in the employment contract.
7. Be aware of the rental rates of similar communities within your city.
8. Be responsible for the preparation of all required reports in a timely manner. Ensure that the reports submitted are correct and complete.
9. Process applications for residency in accordance with the Property’s established procedures.
10. Market available apartments, conduct property tours and follow up timely with prospective residents.
11. Responsible and accountable for all Community property including personal property.
12. Maintain strict confidentiality relating to any and all resident information.
13. Supervise employees reporting to you in a professional manner.
14. Understand all company safety policies and insure that all employees adhere to and comply with these policies and the safety procedures set forth by OSHA (Occupational Safety & Health Agency).
15. Participate in monthly operation review and safety meetings with all employees.
16. Stay knowledgeable and comply with any operations and programs installed at the property and inform assigned employees of their existence.
17. Effectively communicate with vendors, contractors, city officials, and state inspectors when necessary.
18. Perform other related duties as assigned.

Required Skills and Knowledge

The size of the Property and physical condition will determine the exact skills and knowledge required. The following are general requirements:

1. Ability to read, write, and comprehend the English language.
2. Ability to clearly and effectively communicate in English.
3. Knowledge of basic bookkeeping procedures.
4. Ability to use a personal computer and all application software required to perform duties, such as (but not limited to) Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer.
5. Must be able to operate a variety of office equipment including a photocopy machine, adding machine, facsimile machine, and digital camera.
6. Know the laws affecting the industry and employment - such as California Civil Code, Fair Housing, Americans with Disabilities, Equal Employment, local towing ordinances, and the local swimming pool regulations. 

Experience and Education

1. Must be a high school graduate. 

Physical Requirements

1. Must be able to bend, reach overhead, stoop, lift 30 pounds, climb and negotiate a ladder, and walk throughout the day in the performance of outside duties. Many duties may require repetitive movements as well.

Other Requirements

1. Must be able to work up to (10) ten hours per day and (6) six days per week.
2. Must have reliable transportation in order to commute to and from property, attend continuing education meetings, transport supplies, and other job purposes.
3. Must be able to respond to emergency calls on a 24-hour, 7-day-a-week basis, if needed and/ or scheduled.
4. If employee uses a personal vehicle for transportation, employee must have a valid California driver’s license and maintain automobile liability insurance at all times. Company may require proof of such insurance.
5. If employee does not renew or has his/her driver's license cancelled and/or if employee fails to have automobile liability insurance, the employee will be laid off until his/she re-obtains his/her driver's license and/or insurance. Failing to acquire these within (15) fifteen days will result in possible employment termination.

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