Assistant General Manager Job at Joe's Crab Shack, Sevierville, TN

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  • Joe's Crab Shack
  • Sevierville, TN

Job Description

Overview:

Benefits:

  • Extensive and well-rounded training program
  • Continued career development and growth opportunities
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Multiple health benefit plans to suit your needs
  • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
  • Paid sick leave
  • Paid vacation
  • Monthly discretionary bonus potential
Responsibilities:
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
  • Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
  • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications:
  • At least 2+ years of senior level management experience in a full-service, high-volume dining establishment
  • Extensive front of house knowledge; Advanced knowledge of financial aspects
  • Strong interpersonal and conflict resolution skills
  • Stable and progressive work history; Strong work ethic

 

EOE

#LI-KJ1

Job Tags

Full time, Temporary work, Flexible hours, Shift work,

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